Privacy Policy

Effective Date: 13 May, 2024

Welcome to privacy at Superset.

We are dedicated to protecting your privacy and handling any personal information we obtain from you with care and respect. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your data when you use the Superset app. By accessing and using Superset, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you use Superset, we collect the following types of information:

• Personal Information: We collect your name and KU Leuven email address when you register for an account.
• Usage Data: This includes information on how you use the app, like the lessons you complete.
• Analytics Data: We use Google Analytics to collect data that helps us understand how you use the app. This data is linked to your user identity.
• AI Interaction Data: All interactions with AI inside of the app, such as AI grading with feedback or on-demand contextual tutoring, are handled by third-party AI providers (such as Groq, OpenAI, Anthropic, Mistral AI, etc.). These interactions are shared with and processed by our AI partners.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain Superset
• Improve, personalize, and expand Superset
• Understand and analyze how you use Superset
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the app, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud
• Share with third-party AI providers to enable AI-powered features within the app

3. Log Files

Superset follows a standard procedure for using log files. These files log visitors when they use apps. The information collected by log files include internet protocol (IP) addresses, device type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the app, and gathering demographic information.

4. Cookies and Web Beacons

Like any other application, Superset uses ‘cookies’. These cookies are used to store information including preferences, and the pages on the app that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ device type and/or other information.

5. Data Storage

All user data is stored on secure servers within the European Union. Data shared with third-party AI providers may be stored outside the EU.

6. Data Protection

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet, or method of electronic storage is 100% secure.

7. Your Data Protection Rights

Under data protection laws, you have rights including:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us at our provided contact information.

8. Third-Party Privacy Policies

Superset’s use of third-party services means their respective privacy policies govern the use of your information by these services. This includes Google Analytics and our AI partners such as Groq, OpenAI, Anthropic, Mistral AI, etc.

9. Children’s Information

Our services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you believe we have mistakenly or unintentionally collected such information, please contact us so that we can promptly remove it.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Thus, you are advised to review this page periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

This privacy policy will be effective as of 13 May, 2024, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.